Privacy Policy

1. Information We Collect

1.1 Personal Information: We collect personal information you provide directly to us, such as:

• Account Information: Name, email address, phone number, and password.
• Payment Information: Details necessary for transactions via our digital wallet, including payment methods and transaction history.
• Profile Information: Preferences and search filters for finding lawyers (e.g., type of lawyer needed).

1.2 Communication Data:

• Encrypted chat messages exchanged between users and lawyers.
• Call logs and durations (no audio is recorded).

1.3 Usage Data:

• Information about how you use the App, such as interaction logs, features accessed, queries searched, and device information including operating system, browser type, and app version.

1.4 Location Data:

With your permission, we may collect location data to provide localized lawyer search options.

2. How We Use Your Information

We use the information collected to:

• Facilitate connections between users and lawyers.
• Enable communication through chat and calls.
• Process payments securely using the PhonePe payment gateway.
• Customize user experiences by providing tailored search results.
• Improve the App’s features and functionality.
• Comply with legal obligations.

3. How We Protect Your Information

• Encryption: All chats are end-to-end encrypted to ensure privacy.
• Secure Payment Processing: Transactions are processed securely through the PhonePe gateway.
• Data Minimization: We only collect data necessary for the services provided.
• Access Controls: Restricted access to your information within our organization.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Lawyers: To facilitate communication and service delivery.
• Payment Processors: For handling transactions securely.
• Legal Authorities: If required by law or to protect our rights.
• Service Providers: Trusted third-party vendors for App functionality and analytics.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent for location or other optional data collection.

To exercise these rights, contact us at [Insert Contact Email].

6. Retention of Information

We retain your information for as long as necessary to provide our services or comply with legal obligations. Encrypted chat data is stored for [specify retention period] before being deleted.

7. Third-Party Services

Our App integrates with third-party services, such as PhonePe for payments. These services operate under their own privacy policies, and we encourage you to review them.

8. Children’s Privacy

Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be effective as of the “Effective Date” listed above. Continued use of the App signifies your acceptance of the changes.